There are several potential reasons:
- A problem with the credit card/Debit Card;
- Your online Payment Gateway settings
- Incorrect card details provided during payment.
Here are some things to try:
- Make sure that your debit/credit card details are correct when making a purchase;
- Contact your debit/credit card provider with the error message, they may be able to identify the issue you are having.
- If you are still having transaction problems, please contact us with details of the error message.